DATA PROTECTION STATEMENT

From 25.09.2018, the provisions of  EU General Data Protection Regulation  ("GDPR") are applicable throughout Europe. We would like to inform you about the processing of personal data by skatedeluxe GmbH under the new regulation (see article 13 GDPR). Please read our privacy policy carefully. If you have any questions or comments about this privacy policy, you can always direct them to the e-mail address indicated in point 2.

Content

1. Overview

2. Name and contact details of the controller and data protection officer of the company

3. Purpose of data processing, legal bases and legitimate interests pursued by Domenico Cerbone's Invisible or by a third party, as well as categories of recipients

3.1. Visit our website
3.2. Conclusion, execution or termination of a contract
3.3. Data processing for advertising purposes
3.4. Online presence and website optimization
3.5. Customer account
3.6. YouTube
3.7. Customer service via livechat
3.8. Contact by e-mail
4. Transmission to recipients outside the EU

5. Your rights

6. Data security measures

1. OVERVIEW

The following privacy policy informs about the nature and extent of the processing of so-called personal data by Invisible di Domenico Cerbone. Personal data is information that can be directly or indirectly attributed to your person or that can be assigned.

The data processing by Domenico Cerbone's Invisible can be essentially divided into two categories:

- For the purposes of the execution of the contract, all the data necessary for the execution of a contract with Domenico Cerbone's Invisible are processed. External service providers are involved in the execution of the contract, eg. Logistics company or payment service providers, your data will be transferred to the extent necessary.

- By visiting Domenico Cerbone's Invisible website, various information is exchanged between the device and our server. This can also be personal data. The information collected in this way will be used to optimize our website or to display advertisements in your device's browser.

According to the GDPR regulations, you have various rights that you can assert against us. This includes ua the right to appeal against the processing of the selected data, in particular the processing of data for advertising purposes. The possibility of contradiction can be quickly recognized by the following symbol:

If you have any questions about our privacy policy, please feel free to contact our corporate data protection officer at any time. Contact details are below.

2. NAME AND CONTACTS OF THE DATA PROCESSING MANAGER AND THE COMPANY'S DATA PROTECTION MANAGER

This privacy information applies to the processing of data by Invisible di Domenico Cerbone, Via Armando Vona 20, 03100 Frosinone, Italy ("responsible") and for the following sites: www.invisiblelongboards.com.  The data protection officer of Invisible di Domenico Cerbone can be reached at the address indicated above, att. Data Protection Officer, or under domenico.cerbone3@gmail.com

3. PURPOSE OF DATA PROCESSING, LEGAL BASES AND LEGITIMATE INTERESTS PURSUED BY Invisible di Domenico Cerbone OR BY A THIRD PARTY, AS WELL AS CATEGORIES OF RECIPIENTS

3.1. VISIT OUR WEBSITE

When you visit our website, the browser used on your device automatically sends information to the server of our website and temporarily stores it in a so-called log file. We have no influence on this. The following information is also recorded without your intervention and kept until automatic deletion:

  • the IP address of the internet-enabled requesting device

  • the date and time of access

  • the website from which access was made (referrer URL)

  • the browser you are using and, if necessary, the operating system of your Internet-capable computer and the name of your access provider

The legal basis for the processing of the IP address is Article 6 (1) (f) GDPR. Our legitimate interest arises from the purposes of data collection listed below. At this point we want to note that no direct conclusions about your identity have been drawn from the data collected and that this is not done on our part.

The IP address of your device and the other data listed above are used by us for the following purposes:

  • Ensure a smooth connection setup

  • Ensure comfortable use of our website

  • System security and stability evaluation

The data is stored for a period of 30 days and then automatically deleted. We also use cookies, tracking tools, targeting and social media plug-ins for our website. The exact procedures and how your data will be used will be described in section 3.4 below, in more detail.

3.2. CONCLUSION, EXECUTION OR TERMINATION OF A CONTRACT

Domenico Cerbone's Invisible business is the distance selling of goods and services. In this context, we process the data necessary for the conclusion, performance or termination of a contract with you. These include:

  • Name surname

  • Billing and delivery address

  • Email address

  • Billing and payment data

  • Date of birth, if applicable

  • if necessary, the telephone number

The legal basis for this is Article 6 (1) (b) GDPR. You provide us with data based on the contractual relationship between you and us. We are forced to process your e-mail address, according to the civil code, due to the need to send an electronic order confirmation (see article 6, paragraph 1, letter c) GDPR). If we do not use the contact information for promotional purposes (see point 3.3.), We keep the data collected for the settlement of the contract until the expiry of possible guarantees and  guarantee of legal or contractual rights. After the expiration of this period, we keep the information required by the commercial and tax law of the contractual relationship for the legal periods. For this period (usually ten years after the conclusion of the contract), the data will be retracted in the event of a review by the tax authorities.

To process the purchase agreement, the following additional data processing is required:

If you have selected a payment method other than prepayment or cash on delivery, we pass the requested payment data to a payment service provider commissioned by us. We will send the details of your delivery address to a logistics company commissioned by us for the purpose of processing the purchase agreement.

3.3. DATA PROCESSING FOR ADVERTISING PURPOSES

The following statements refer to the processing of personal data for advertising purposes. GDPR declares such data processing on the basis of Article 6 (1) (f) as fundamentally conceivable and as a legitimate interest. The duration of data storage for advertising purposes does not follow any rigid principles and is based on the question of whether storage is required for the promotional approach. In the case of your opposition, you can refer to the point

3.3.1. PROMOTIONAL PURPOSES OF Invisible By Domenico Cerbone

Although you have concluded a contract with us, we will conduct you as an existing customer. In this case, we will process your postal contact details outside of a specific consent to provide you with information on new products and services. We process your email address in order to provide you with information for similar products, unless you have given us your specific consent.

3.3.2. INTERESTING ADVERTISING

In order to receive only the promotional information that interests you, we categorize and supplement your customer profile with additional information. Both statistical information and personal information (eg basic customer profile data) are used. The goal is to deliver advertising geared solely to your real or perceived needs and not to annoy you with unnecessary advertising.

3.3.3. SENDING NEWSLETTER

On our website we offer you the opportunity to register for our newsletter.

Your e-mail address is sufficient for registration.  

Registration for the newsletter is documented in order to prove that the registration process has been completed in accordance with legal requirements. This includes saving the registration and confirmation date as well as the IP address. In addition, data changes that are saved by our email marketing provider will also be documented (see below). The documentation of the registration process is based on our legitimate interests referred to in Article 6 (1) f GDPR. Our interest is to create an easy-to-use and secure newsletter system that serves our business interests and meets your expectations and allows us to demonstrate your consent.

Our newsletter is sent out at irregular intervals about twice a week. You can expect following contents:

  • Information on new products

  • Sales offers

  • Coupons

  • Raffles

  • Evaluation of our shop (post sales mail)

You can unsubscribe from the newsletter at any time and object to the use of your e-mail address.

If you have any questions please contact info@invisiblelongboards.com at any time.

3.3.4. RIGHT OF WITHDRAWAL

It is possible at any time to deny consent to the processing of data for the aforementioned purposes for the respective communication channel separately and with effect for future objection. Just send an e-mail to info@invisiblelongboards.com or send a letter to the address indicated below 2.

Insofar as an objection arises, the contact address concerned will be blocked for further advertising processing. We point out that in exceptional cases, even after receiving your objection, there may be a temporary shipment of advertising material. This is technically due to the time it takes for the advertisements to appear and does not mean that we do not enforce your objection. Thanks for your understanding!

3.4. ONLINE APPEARANCE AND WEBSITE OPTIMIZATION

3.4.1. COOKIES - GENERAL INFORMATION

We use cookies on Domenico Cerbone's Invisible websites. You can find detailed information on this in ours  Cookie Policy.

3.4.3. GOOGLE ANALYTICS / UNIVERSAL ANALYTICS

For the purpose of the needs-oriented design and continuous optimization of our site, we use Google Analytics. This is a web analytics service provided by Google Ireland Limited ("Google"), a company registered and operated under Irish law (registration number: 368047), based at Gordon House, Barrow Street, Dublin 4, Ireland.

Depending on your consent to the use of statistical cookies, we integrate Google Analytics in a different way.

 

If you do not agree to the use of statistical cookies, we use Google Analytics without cookies on the basis of Article 6 (1) (f) GDPR.

 

With this integration, the behavior of your visit is recorded using an anonymous and non-resolvable ID ("ClientId") without personal reference and transmitted to Google. The ID is generated by invisiblelongboards.com and not by Google. In this context, Google Analytics cannot combine statistical data from our website with data from other websites, create user profiles or recognize you across different sessions and devices ("cross-device tracking").

 

If you consent to the use of statistical cookies, pseudonymised usage profiles are created and cookies are used. The legal basis is Article 6 (1) (a) GDPR. The information generated by the cookie about the use of this website such as

  • Browser type / version,

  • Operating system in use,

  • Referrer-URL (the page you were in​​ precedence),

  • Host name of the connected device (IP address),

  • Time of the server request

are transmitted to Google's servers. Google operates servers around the world, so your data may also be processed on servers outside the EU, for example on Google LLC's servers in the United States. In order to ensure an adequate level of data protection, we have entered into an order processing contract with Google for the use of Google Analytics. Through this contract, Google ensures that the data is processed in accordance with the General Data Protection Regulation and that the protection of the rights of the data subject is guaranteed.

The information is used to evaluate your use of the website, compile reports on website activity and provide other internet-related services such as market research and the demand-oriented design of this website. This information may also be transferred to third parties if required by law or if third parties process this data in order. Your IP address will never be merged with other data provided by Google. IP addresses are anonymised, so an assignment (so-called IP masking) is not possible.

We use Google Analytics including Universal Analytics features. Universal Analytics allows us to analyze the activities on our pages on devices (so-called cross-device tracking) (for example, when accessed via laptop and later via tablet). This is made possible by assigning a pseudonymous user ID to a user. This assignment occurs, for example, when you register for a customer account or when you log into your customer account. However, no personal information will be forwarded to Google. Adding additional features to Google Analytics with Universal Analytics does not mean that it is limited by privacy practices such as IP masking or browser add-on.

It is possible to use cookies by changing the browser settings. However, we point out that in this case, it is possible that not all features of this site can be used in full.

You can prevent the use of the data generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google by downloading this  browser add-on  and installing it.

You can find the option to object to the use of cookies in our  Cookie Policy.

For more information on privacy related to Google Analytics, visit the  Google Analytics website .

3.4.4. TARGETING

The targeting measures listed below and used by us are implemented on the basis of Article 6 (1) (f) of the GDPR. We want to make sure that only advertising based on your real or perceived device-based interests will be displayed, because we don't want to waste time with you on uninteresting advertisements knowing the next intended measures used.

3.4.4.1. Targeting on the site

On our website, cookies are used to collect and evaluate information for advertising optimization. For example, this information may contain information about which of our products you are interested in. The collection and evaluation are done exclusively by pseudonyms and do not allow us to identify you. In particular, the information is not combined with personal information. Based on the information, we can show you on our site offers that are specifically geared to your interests and result from previous user behavior. On-site targeting cookies are automatically deleted after 90 days.

3.4.4.2. Retargeting

We also use Google LLC re-targeting technologies. (Google AdSense). This allows us to make our online offer more interesting for you. For this purpose, a cookie is set, with which interest data is collected using pseudonyms. Based on this information, advertisements of interest to our offers will be shown on the websites of our partners. No personal information will be stored e  no user profiles will be merged with personally identifiable information about you. Re-targeting cookies are stored for a period of 30 and then automatically deleted.

3.4.4.3. Faceboook AND TIKTOK pixels

On our website, i  so-called Facebook and Tiktok pixels in unexpanded form. This is a JavaScript, me. a program code that your browser can interpret to help us understand what we do on our site and to show you product information that is driven by your interests. Details on how it works can be found on the TikTok website and on the  Facebook website

The pixel acts as a so-called pseudonym. There is no direct assignment on your person regarding the pixel setting.

3.4.4.4. Opposition / opt-out possibility

You can find options to disable targeting cookies in our Cookie Policy.

3.4.5. SOCIAL MEDIA PLUG-IN

We use social plug-ins on the social networks Facebook and Twitter on our website based on Article 6 (1) (f) GDPR to make our company better known. The underlying business purpose is to be considered a legitimate interest under the GDPR. The responsibility for the data protection compliant operation must be ensured by the respective providers. The integration of these plug-ins by us takes place via the so-called two-click method to protect visitors to our website in the best possible way.

3.4.5.1. Facebook

Our website uses plug-ins from the social network Facebook, offered by Facebook Inc. The Facebook plug-ins are marked with a Facebook logo and the addition "like" or "share".

If you activate this plug-in (first click), your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) will be sent from your browser directly to a Facebook server in the United States and stored there. If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile.

If you interact with the plug-ins, for example by clicking the "Like" button (second click), this information will also be sent directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends.

To get a glimpse of the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and settings options to protect your privacy, you can refer to the  Facebook privacy policy .

If you do not want Facebook to directly associate the information collected from your visit to our website with your Facebook profile, you must log out of Facebook before visiting our site.

3.5. CUSTOMER ACCOUNT

To offer you the​​ maximum comfort during your purchase, we offer you the permanent storage of your personal data in a password-protected customer account. The creation of the customer account is voluntary and is based on the user's consent pursuant to Article 6 (1) (a) GDPR. After setting up a customer account, it is no longer necessary to provide your details when you return. You can also view and edit the data stored in your customer account at any time.

In addition to the data required during an order, a self-selected password must be provided to set up a customer account. This along with your email address will be used to log into your customer account. Please treat your personal access data confidentially and in particular not to make them accessible to unauthorized third parties. We cannot accept responsibility for misused passwords unless we are responsible for the misuse. Please note that you will remain logged in automatically even after leaving our website, unless you actively log out. You have the option to delete your customer account at any time. Log into your account and visit  the "My Account" overview page.  Then click on "Personal data" and "Deactivate customer account". Alternatively, you can email us at info @ invisiblelongboards.com.

Please note however, that this does not mean that all personal data will be deleted at the same time, as we are bound by statutory retention periods. For more information, you can contact us at  info@invisiblelongboards.com

3.6. YOUTUBE

On our website we embed videos on the YouTube video platform. The videos are embedded in the extended data protection mode. YouTube inserts  cookies  on your device to collect information about you as a visitor. This information is used by YouTube to acquire, among other things, video statistics, to prevent fraud and improve usability. It will also connect to the Google DoubleClick network. When you start a video on our site, there is a possibility that other data processing operations will be initiated over which we have no control. Processing takes place on the basis of Article 6 (1) (f) GDPR. For more information on YouTube privacy, see:  YouTube and Privacy

3.7. CUSTOMER SERVICE THROUGH LIVECHAT

On our website we provide a live chat to respond to inquiries to our customer service. It will appear on the lower right edge of the screen.

In order to offer you this service and help you in the best possible way, the following data is collected and processed:

  • your communicated name,

  • your e-mail address (if you are logged in or provided),

  • your chat message,

  • chat time,

  • browser, operating system and screen resolution,

  • your IP address e

  • the link to the website from which the chat was initiated.

In order to improve the quality of the service and better understand the flow of requests using the previous chats, the chat histories are archived for a period of 30 days and then completely deleted.

Cookies are used to manage the chat function (see 3.4.1.). The processing of the personal data referred to above is carried out in accordance with Article 6 (1) (a) and (b) GDPR.

3.8. CONTACT VIA E-MAIL

Due to legal regulations, our website contains information that allows us to contact our company quickly and communicate with us directly. If you contact us by e-mail, via our contact form or via the feedback button integrated on our site, the personal data provided will be automatically saved. These include:

  • your name,

  • your email,

  • your IP address e

  • your message.

Such personal data transmitted by you on a voluntary basis will be stored for the purpose of processing or contacting you. There is no disclosure of this personal data to third parties. The processing of personal data is carried out in accordance with Article 6 (1) (b) GDPR.

4. TRANSMISSION TO RECIPIENTS OUTSIDE THE EU

With the exception of points 3.4.5., 3.6. and 3.7., we do not disclose your data to recipients based outside the European Union or the European Economic Area. The processes referred to in points 3.4.5., 3.6. 3.7. cause a transfer of data to the servers of contractors appointed or used by us. These servers are located in the United States. The data transfer takes place on the basis of so-called  Standard Contractual Clauses of the EU Commission.  In these standard contractual clauses, the recipient ensures that he adequately protects the data and therefore guarantees a level of protection comparable to the GDPR.

5. YOUR RIGHTS

5.1. OVERVIEW

In addition to the right to withdraw the consent granted to us, you are entitled to the following additional rights if the respective legal requirements apply:

  • Right to information about the personal data stored by us in accordance with. Art. 15 GDPR; in particular, it is possible to provide information on the purposes, the category of personal data, the categories of subjects to whom the data have been communicated or the planned retention time and the origin of your traffic, if they are not collected directly by you.

  • Right to correct incorrect or correct data pursuant to art. Art. 16 GDPR.

  • Right to delete stored data in accordance with. Art. 17 GDPR, to the extent that legal or contractual retention periods or other obligations established by law or rights of further retention are not observed.

  • Right to restrict data processing acc. Art. 18 GDPR insofar as (1) the accuracy of the data by you is denied, the processing is illegal, but the deletion is refused, (2) the person responsible does not need the data, this is seen, however, for establish, exercise or defend a Legal Complaint or (3) you have filed an objection to the processing in accordance with Art. 21 GDPR.

  • Right to data portability Art. 20 GDPR, i. The right to transfer the selected data stored by us in a common machine-readable format or to request transmission to another person in charge.

  • Right to complain to a supervisory authority. You can usually contact the authority of your place of residence or work or the headquarters of your company.

5.2. RIGHT OF WITHDRAWAL

Under the conditions set out in Article 21 (1), the processing of personal data may be objected to for reasons deriving from the particular situation of the data subject.

The aforementioned general right of objection applies to all processing purposes described in this Privacy Policy, which are processed under Article 6 (1) (f) GDPR.  (for example, unlike the direct processing of data for commercial purposes special right to object (see paragraph 3.3.4.) a potential danger to life or health). Furthermore, you can contact the supervisory authority responsible for Invisible di Domenico Cerbone or our data protection officer (see point 2).

6. DATA SECURITY MEASURES

All personally transmitted data, including payment details, will be transmitted using the common and secure SSL (Secure Socket Layer) standard. SSL is a secure and proven standard, eg. it is also used in online banking. You will recognize a secure SSL connection, including s linked to http (i.e. https) in your browser's address bar and a padlock icon, which depending on the browser used is usually located near the address bar.

 

Of course, we take appropriate technical and organizational security measures to protect the personal data stored against us from manipulation, partial or total loss and from unauthorized access by third parties. Our security measures are constantly being improved in line with technological developments.